Received a collection notice?

We can help you understand the account, discuss payment or raise a concern. Contact our team with the reference number from your notice.

Speak with our collections team

Call the phone number printed on your notice.

Have your reference number handy if you have it.

Want to make a payment?
Use the payment details provided on your notice. If you are unsure which details to use, contact our team before paying.
Need more information or disagree with the account?
Contact us to request details or explain what you believe is incorrect. Have any relevant invoices, correspondence or payment records available.
Having difficulty paying?
Tell us about your circumstances so we can discuss the support and payment options that may be available.
Already paid, or contacted by mistake?
Let us know so we can check the account. If you have paid, have the payment date, amount and receipt available.

If you are unhappy with how your account has been handled, you can raise a complaint or provide feedback.

Looking for debt collection services for your business?