Advice on getting paid.
Credit control, trading terms and what works when an invoice is overdue.
Article archive
Older articles are kept for reference and show their publication date. Some details may have changed since.
2020 (6 articles)
4 crucial 2020 tax changes for small business you need to be aware of
Stay informed about key 2020 tax changes affecting small businesses and understand how they impact your cash flow, compliance, and planning.
What you should do if a good customer incurs bad debt
What should you do when a good customer turns into a bad debtor? Learn practical steps to recover debt while preserving valuable business relationships.
What your business needs to get through Covid-19
Explore essential strategies to help your business navigate COVID-19 challenges, maintain cash flow, and stay financially stable during uncertain times.
What Australian businesses should know about debt collection
A complete guide to debt collection in Australia, covering legal requirements, best practices, and strategies to recover unpaid debts efficiently.
Excellent customer service and chasing debtors—are they incompatible concepts?
Balance customer service and payment collection effectively. Learn how to maintain relationships while ensuring timely payments and healthy cash flow.
3 key strategies for streamlining your accounts receivables in 2020
Discover three effective strategies to streamline your accounts receivable process, reduce overdue invoices, and improve overall cash flow efficiency.
2019 (8 articles)
How implementing these 5 easy to follow steps will help your business avoid bad debts in 2020
We outline 5 proven and easy to follow steps to help small business avoid bad debts in 2020. Minimise slow payers and improve your cash flow today! Learn more
Chasing slow payers is an unpleasant reality for small business: Here are 9 bulletproof tips to get you paid faster
With the current state of late payments in Australia, we outline 9 bulletproof tips to get you paid faster and improve your cash flow. Learn More
7 key reasons why you should partner with a debt recovery agency
Discover the key benefits of partnering with a debt recovery agency and how it can improve your chances of recovering unpaid debts faster.
How SMEs can use technology to prepare for growth in the new financial year
We outline how SMEs can use technology to prepare for growth in the new financial year and set themselves up for long-term success. Learn more.
Why big businesses are severely impacting Australian SMEs growth with late payments
We outline how big businesses are severely impacting Australian SMEs growth with late payments and what the Australian government is doing about it. Learn More
How simple due diligence can identify slow payers or bad customers before it’s too late
Learn how a simple due diligence can help businesses identify slow payers or bad customers before it’s too late to reduce the amount of bad debt. Learn More
How to write trade terms that get you paid faster to grow your cash flow
Learn how to write favourable business trade terms to help you get paid faster and increase your cash flow. Learn more and reduce bad debt today!
How to Manage Client Relationships for Positive Cash Flow
Learn how managing client relationships effectively can improve cash flow, encourage timely payments, and strengthen long-term business success.
2018 (16 articles)
Large Businesses still have the slowest payment times despite record low in 12 months to June 2018
We look at the latest data on the state of late payments in Australia conducted by illion - 2018 September quarter analysis. Learn more.
Cash Flow Management: Best ways to avoid bad debt
Learn the best cash flow management strategies to avoid bad debt, reduce financial risk, and keep your business running smoothly and profitably.
How your personal credit score affects your business
Understand how your personal credit score can impact your business, including borrowing power, risk assessment, and financial opportunities.
Invoicing: 10 Key pieces of Information you need to have to get paid faster
Discover the key information businesses must collect upfront to ensure faster payments, reduce disputes, and minimise the risk of bad debts.
Secured Versus Unsecured Business Loans: Choosing The Right Option
We outline the key differences between secured and unsecured loans to help small business owners understand the loan options available to them. Learn more
6 key things all Australian SME’s should be aware of this financial year
Discover six key financial insights every Australian SME should know this financial year to improve cash flow, compliance, and business performance.
Why Credit Checking New Customers is Paramount
Learn why credit checking new customers is crucial to reduce risk, avoid bad debts, and protect your business from potential financial losses.
$20,000 ‘Instant Asset Write-Off’ Scheme: What this means and how it impacts your business
Understand what the $20,000 Instant Asset Write-Off scheme is, and how you could take advantage this financial year. Learn more on how to reduce your tax today!
Top 5 Cash Flow Management Tips for SMEs
Explore the top five cash flow management tips for SMEs to improve financial stability, reduce unpaid invoices, and support business growth.
Debt Collection Guidelines in Australia
Understand debt collection guidelines in Australia, including legal compliance, ethical practices, and effective strategies for recovering unpaid debts.
Late payments creates cash flow stress on Australian small business
We look at the real impact late payments has on cash flow for Australia small business and highlight key statistics that is causing cash flow stress.
Small Business: How to Get Ahead of Late Payments
We outline our Top 5 Strategies on how SMEs can get ahead of late payments from customers in order to improve cash flow and increase business productivity.
Managing debt collection for maintaining a strong cash flow position
Learn how effective debt collection management can strengthen your cash flow position, reduce overdue invoices, and support long-term business growth.
Are unpaid invoices tax deductible?
Find out whether unpaid invoices are tax deductible and learn how to manage bad debts effectively for better financial and tax outcomes.
When should you hire a debt collection agency?
Not sure when to hire a debt collection agency? Learn the key signs and benefits of acting early to recover unpaid debts and protect cash flow.
Positive signs for small business in 2018
Explore positive trends and insights from 2018 that highlight growth opportunities and improving conditions for small businesses in Australia.
2017 (52 articles)
Turnbull government showing leadership with improved invoice payment times
Learn how the Turnbull Government’s payment time reforms are improving invoice payments and supporting small business cash flow across Australia.
How outsourcing your accounts receivables will benefit your business in 2018
We outline 4 key reasons why Australians should outsource their accounts receivables to benefit their business in 2018. Learn more
How to collect a debt (and how not to collect a debt)
We outline how to collect a debt from slow paying customers to get paid faster whilst maintaining successful business relationships. Visit us to learn how.
How new lending models could be dangerous for Australian businesses
Learn how emerging lending models can pose risks to Australian businesses and impact cash flow, credit exposure, and debt recovery efforts.
What is Statute of Limitations?
Understand the statute of limitations in debt recovery, including time limits and how they affect your ability to legally collect unpaid debts.
How much does debt collection cost?
Understand how much debt collection costs, including pricing models, fees, and what businesses can expect when recovering unpaid debts.
What are the legal guidelines for debt collectors?
We outline the legal guidelines for debt collectors in Australia, providing a clear understanding on how collection companies can operate when collecting debts…
China-Australia Free Trade Agreement: The pros and cons
We outline the pros and cons of the China-Australia Free Trade Agreement and what this means for small to medium sized enterprises in Australia. Learn More!
How will the economy impact SMEs in 2018
We outline how the Australian economy will impact Small to Medium sized enterprises in 2018, and what this could mean for business owners. Learn More!
How business debt leads to mental health issues in business owners
We address how business debt leads to mental health issues in business owners and outline how to help reduce such issues to help your business grow. Learn More!
How the Chinese economy impacts Australian businesses
We outline how the Chinese economy impacts Australian businesses and what the Chinese Free trade Agreement could mean for Australian companies. Find Out More!
ATO starts reporting business tax debt to credit agencies
Learn how ATO reporting of business tax debt to credit agencies affects your credit profile and what it means for your business operations.
How cash flow forecasts help small business
We outline the key benefits cash flow forecasts and how small business owners should be managing this part of their business to be successful.
Improve your cash flow with online invoicing
Understand how online invoicing can significantly improve your business' cash flow and day to day running of your business. Learn more.
6 ways cloud accounting software helps your business’s cash flow
Explore six ways cloud accounting software can improve your business cash flow, streamline processes, and provide better financial visibility.
9 tips for making cash flow work for you
Boost your business cash flow with nine practical tips designed to improve financial management, reduce overdue invoices, and increase stability.
What happens if a client files for bankruptcy?
It's important to understand your rights and what can happen if a client files for bankruptcy in Australia. We outline all you need to know. Learn more.
How to identify customers who can’t pay their invoices
Understand how to identify customers who may struggle to pay invoices, helping you reduce risk and protect your business cash flow.
The 5 Debt Collection Myths: The truth explained
Uncover the truth behind common debt collection myths and learn how professional recovery services can help businesses recover debts effectively.
Letter of Demand – how to get paid faster
Learn how to use a well-crafted letter of demand to encourage faster payments, reduce overdue invoices, and improve your business cash flow.
How to prevent bad debt
Discover effective strategies to prevent bad debt, improve payment behaviour, and protect your business from financial risk and cash flow issues.
Personal Debt Collection – How to recover debts from friends or family
Understand how personal debt collection works, including legal considerations, recovery strategies, and ways to handle unpaid debts effectively.
What to do if your client is refusing to pay for work completed
What should you do if a client refuses to pay? Learn practical steps to recover your money while protecting your business and client relationships.
Small Business Debt Recovery: How to recover debts faster
Learn how small businesses can recover debts faster and improve their cash flow by following a few of these simple, yet effective tips. Learn more
How to find the best debt collection agency
Looking for the best debt collection agency in Australia? We outline the key factors that you should consider so you engage the right debt collection company.
Are Your Credit Terms Enforceable?
With late payments being a major issue for Australian businesses, we outline how you can improve your ability to get paid quicker and reduce cash flow problems.
Important Tips to Maintain Positive Cash Flow
Explore essential strategies to maintain positive cash flow, reduce financial stress, and keep your business operating smoothly and efficiently.
Why businesses should credit check new customers
Understand why businesses should credit check customers to reduce financial risk, prevent bad debt, and ensure more reliable payment behaviour.
What is Comprehensive Credit Reporting & How it Can Benefit Your Business
Learn what comprehensive credit reporting is and how it helps businesses make better credit decisions and reduce the risk of unpaid debts.
Protecting Your Cash flow When Your Customer Sells Their Business
Discover how to protect your cash flow when a client sells their business and minimise the risk of outstanding debts going unpaid.
How To Use Email To Improve Your Debt Collection Process
Learn how to use email effectively in your debt collection process to improve communication, speed up payments, and reduce overdue invoices.
Your Legal Options For Collecting Unpaid Invoices
Protect your business from bad debt and understand all you need to know about what your legal options are for collecting unpaid invoices from your customers.
Tips For Collecting From Late Paying Customers
Learn how to improve your cash flow position by following these simple, yet effective tips on collecting payments from late paying customers . Find out how
How long do you have to recover debts?
Find out how long you have to recover debts, including legal time limits and factors that can affect your ability to collect unpaid invoices.
What can debt collectors do if customers don’t pay
We outline the specific collection procedures and techniques professional debt collectors can use to collect payment from customers that don't pay. Learn more
Effective Debt Collection Strategies for Small Business
We provide a comprehensive guide on all you need to know about the most effective debt collection strategies for small business in Australia. Learn More
A Step by Step Guide to Debt Recovery
We provide a comprehensive step by step guide on all you need to know about the debt recovery process and guidelines in Australia. Learn More
How Small Businesses Can Avoid Common Debt Collection Mistakes
We outline how small businesses can avoid common debt collection mistakes to improve their cash flow and minimise financial risk from their customers.
Protect your Business Against Client Bankruptcy
Find out the best way to protect your business against client bankruptcy. Understand the benefits of credit insurance and how it can give you peace of mind.
How to write business terms and conditions
Learn how to write clear business terms and conditions that protect your interests, reduce disputes, and help ensure timely customer payments.
Important Tips for Small Businesses to Get Paid on Time
Discover practical tips to help your business get paid on time, reduce late payments, and maintain consistent and healthy cash flow.
How to write a Letter of Demand
Step-by-step guide to writing a professional letter of demand that helps recover unpaid debts quickly while maintaining clear communication.
How Small Businesses Can Improve Cash flow
Learn practical ways small businesses can improve cash flow, reduce late payments, and maintain financial stability in a competitive market.
4 Ways to Get Your Invoices Paid Sooner
The proven methods to get your invoices paid sooner by your customers and improve your business's cash flow. Click here to find out how you can get paid sooner
Why Hire Professionals for Debt Collection?
Discover why hiring professional debt collectors improves recovery rates, saves time, and helps businesses recover unpaid debts faster and efficiently.
5 Debt Recovery Tips to Collect Outstanding Debt Quickly
Discover five proven debt recovery tips to collect outstanding payments faster, improve cash flow, and reduce the risk of long-term bad debt.
Why hire professional debt collectors?
Hiring professional debt collectors is generally considered the most cost effective solution to recovery unpaid debts from your customers. Find out why today!
Why debt collection companies are better than lawyers
Debt collection companies vs lawyers: understand the key differences, costs, and benefits to choose the right approach for recovering unpaid debts.
Eight tips for improving your payment terms with suppliers
Learn how to improve your payment terms with suppliers and maintain a strong cash flow position by following these simple, yet very effective tips. Find out how
Debt Collectors vs Lawyers: Who to choose for debt recovery
Debt collectors vs lawyers: understand the key differences and choose the right option to maximise your chances of successful debt recovery.
Recovering unpaid invoices from customers who avoid payment
Understand how to recover unpaid invoices from customers that don't pay. Generally, customers just forget to pay, although at times it's a much bigger issue.
Why you should outsource your debt collection in 2017
We outline 6 key reasons why businesses should consider outsourcing their debt collection in 2017 to help guide their long-term future. Learn More.
2016 (1 articles)
5 Cash Flow essentials for every Small Business
Learn five essential cash flow strategies every small business needs to stay financially stable, reduce late payments, and drive sustainable growth.
Ready to stop chasing that invoice?
Reading up because something is already overdue? Tell us about the debt and an expert consultant will contact you within 1 business day.